FutureWave IT - Privacy Policy

Effective Date: 27th December, 2025

FutureWave IT (“FutureWave IT,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enroll in our programs, or interact with our services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Billing information (processed securely by third-party payment providers)

• Professional background (healthcare, IT, training interests)

• Enrollment and course-related details
  

b. Communication Information

• Messages sent via email, SMS, phone calls, or contact forms

• Responses to surveys or feedback forms
  

c. Technical & Usage Information

• IP address

• Browser type

• Device information

• Pages visited and interactions on our website

• Cookies and similar tracking technologies
  

2. How We Use Your Information

We use your information to:

• Provide and manage training programs and services

• Process enrollments and payments

• Send training updates, class reminders, and session links

• Respond to inquiries and support requests

• Improve our website, content, and services

• Communicate important service-related information

We do not sell or rent your personal information to third parties.

3. SMS & Communication Consent

By submitting forms, enrolling, or initiating communication with FutureWave IT, you may consent to receive communications via:

• Email

• SMS (text messages)

• Phone calls

SMS messages are service-based and may include enrollment confirmations, class reminders, schedule updates, support follow-ups, and responses to inquiries.

You may opt out of SMS communications at any time by replying STOP.
Message and data rates may apply.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Enhance website functionality

• Analyze site usage and performance

• Improve user experience

You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

5. Information Sharing & Third Parties

We may share information with trusted third-party service providers solely for business purposes, including:

• Payment processing

• Email and SMS delivery platforms

• Learning management systems

• Analytics and website hosting

These providers are required to protect your information and use it only for authorized purposes.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information. While we strive to protect your data, no system can guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, regulatory, or contractual obligations
  

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections or updates

• Request deletion of your data (subject to legal requirements)

• Opt out of communications
  

To exercise these rights, contact us using the information below.

9. Children’s Privacy

FutureWave IT does not knowingly collect personal information from individuals under the age of 18. Our services are intended for adults only.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage users to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our Services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

FutureWave IT
Email: [email protected]
Website: https://www.gofuturewaveit.com

Acknowledgment

By using FutureWave IT’s Services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.